Thank you for submitting your availability to assist with COVID-19. We have adapted our application process to streamline with the COVID-19 assist applicants. Our goal is to help you and the facilities in need as quickly as possible. We have put together below some valuable information for your review! This information and process has been updated May 13, 2020 to reflect the evolving healthcare needs of our valued clients and to respond appropriately.
Please follow the suggested communication channel to avoid any delays.
What is the best way to get a hold of the recruiter?
Email, phone, and texts are all welcomed forms of communications. Our office hours are Monday to Thursday 9-5 PM and Fridays 8-4 PM PST.
How can I get assistance after normal business hours?
If you are on an assignment and need to get in touch for an urgent matter, we have 24 hours Travel and Clinical help line. You will receive detailed contact information in your assignment package.
What Does The Whole Process Look Like?
- We create your profile and send you the link to your profile
- You complete your step 1 application process online.
- Our Human Resources Department will review your application and schedule you for a clinical interview to focus on your unique nursing experience and competencies.
- A Recruitment Specialist will send you an email and give you a call to discuss travel nursing options and urgent staffing needs requested by facilities
- You submit your payroll documents and fit test record.
- Recruiter works with you on assignment logistics.
- Travel and accommodations are booked.
- You go on your #workation!
**Please note: During the Covid-19 restrictions, we understand that it may be more difficult to obtain and update your mandatory certifications. We have extended expiry dates for many of the required certifications for many of our mandatory requirements, please upload your most recent certification for review and our clinical department will review your certifications with you during your clinical interview. **
Questions Related To Application
Which documents do I need to apply for COVID-19 Assistance Application?
As a part of our expedited application process, we will require the following:
- A clear copy of your up to date BCLS certificate, along with any additional certificates that are required for your area of specialty
- Applicable licensing information for the province you will be working in
- A clinical skills checklist reflecting your clinical experience in any areas that you have a minimum of 1 year clinical experience, and that you would be interested in working.
- A clear copy of your current driver’s license.
- One professional supervisory reference on our official Solutions Staffing professional reference form.
- Current or most recent fit test record (date and mask size)
This provides us with enough information to compile a profile that can be sent to the facility you wish to be proposed for an assignment. The facility will make the final approval based on this information.
What documents do I need once I get approval from the facility?
- A signed employee master agreement.
- Clear copies of your relevant diplomas and/or degrees.
- One of the following: a clear copy of your Canadian birth certificate, Canadian passport, landed immigrant papers, or Canadian work permit
- A photo to be used for your ID badge. Please send a color headshot against a plain background (we encourage you to smile).
Questions Related to Licensing
I am only licensed in my own province. Can Solutions assist me with licensing in other provinces?
Yes. Many licensing bodies across Canada are offering expediated temporary licensing to facilitate the emergency response. We will assist you in understanding if you are eligible. We also offer license reimbursements. However, we cannot expedite or work with the licensing body on your behalf.
Can I get some more details on which licensing bodies are currently providing temporary licensing?
Questions Related to Compensation
How can I get reimbursed for my license?
License reimbursement are based on contract length and location. You will negotiate the reimbursement with your Recruiter and receive it at the end of your contract. We will also require a proof of payment from you.
Am I eligible for any additional compensation?
Yes! Solutions is currently offering a $3/hr experience bonus on certain contracts with 5 years of experience in your professional designation. Solutions also offers educational sponsorship and paid certificate for those who qualify.
Am I eligible for health benefits?
Yes! You will qualify for benefits after working 12 weeks with us.
What is the wage rate for assignments?
Wages are assignment specific. Your Recruiter will be able to provide the information regarding wage for the assignment you are interested in. The rate also varies per location and experience. Please speak to your recruiter to get the specific wage rate that would apply to you based on where you are interested in working. All the rates are also available on our website https://travelnurse.ca/jobs/
Questions Related to Your Scope of Practice & Areas of Approval
Who will approve me for which area/department I will work during the assignment?
Our Clinical Department will decide this and will provide you with the department approvals that will guide your assignment selection.
Can I ask my recruiter if I am fit for a certain assignment?
Yes. All of your department approvals are available to your recruitment specialist, once your interview is complete. If you would like to be considered for areas beyone your department approvals, your recruitment specialist will arrange an update clinical interview with you.
Questions Related to Available Assignments
Where can I find information on available assignments?
Please visit our website at https://travelnurse.ca/jobs/
Why does the website not show specific details?
The reason we cannot list the assignment specifics on our website is that we are not able to broadcast to the public about understaffed facilities. We also send out assignments via email broadcast, where we are limited in what we can put until an email has been directed back to the Recruiter.
How do I get notified about assignments and get more information?
You will be notified of any upcoming opportunities via an email broadcast and direct Recruiter contact. You can always email your Recruiter with your availability at any time and they will review potential opportunities with you. They can also provide you the information about an assignment you are looking for. Moreover, you can review our online job board and provide your Recruiter the WO#, located in the top left to collect more information. Please note that WO# is unique for all assignments.
Questions Related to Travel & Accommodations
Does Solutions provide travel and accommodations?
Yes! Solutions will arrange your travel and accommodations for all assignments.
What is the difference between facility provided and Solutions provided accommodation?
The facility often has dorms on site for temporary staff. Solutions will secure a private condo/apartment in those dorms or something similar depending on the situation. We are as flexible as we can be, so please ask if you have a specific request.
Is the accommodations pet or spouse friendly?
Many of our assignments are spouse and/or pet friendly. Please discuss this option with your recruitment specialist before committing to an assignment location as this is not available in all locations. If we can accommodate your request, we will.
Can I secure my own accommodations?
Yes, in some cases you can provide your own accommodations. This is not available in all locations, so please discuss this option with your recruitment specialist before booking your assignment so we can find the right fit for your goals. If you are making arrangements for the accommodations on your own, we will be able to provide you with an allowance per shift.
I loved working with Solutions! How can I continue travel nursing with you after the pandemic?
Yes! Your HR file will remain open with Solutions, we look forward to supporting your Workation Warrior goals!