Did you know that Solutions Staffing Inc has a 24/7 clinical support line that is available to you whenever you are on assignment with Solutions Staffing Inc? We recommend that our employees call that line when they are experiencing clinical challenges while they are on assignment. We would like to be available to you when you are navigating challenging situations like:
- When you are having challenges maintaining safe standards of care due to staffing shortages and working with limited resources
- When you are required to work in areas that are beyond your clinical competencies
- If you become ill while you are on assignment or encounter a workplace injury
- When you require collegial support
- When you are involved in a critical incident our clinical coordinators provide debriefing and ongoing support through our EAP program
We can often liaison on our employees behalf with the administration of facilities where they work to request addition resources, may be available to you and generally to problem solve issues you are having. Address learning gaps our employees may have and provide you with additional learning that may assist them in their assignment.
What we cannot do. We cannot dictate to our facility clients how they manage their facility workload, staffing or patient assignments. We can also provide you with guidance on managing in an environment of limited resources. We ask that you utilize an SBAR system that is detailed in nature, that specifically outlines what care you are unable to give, what your patient ratio is and what the details of your assignments are, in a way that is specific and detailed so that we can provide real support, in a way that is specific to your circumstances. We have outlined this process in the following video: https://youtu.be/7YL9GPPV3v8 We can also guide you in managing with limited resources as outlined in the following document with BCCMN at: https://www.bccnm.ca/RPN/learning/dutytoprovidecare/Pages/LimitedResources.aspx
When you are working with limited resources we encourage you to:
- Notify your immediate supervisor if there is priorities in your shift that you are unable to meet. We encourage you to use an Sbar approach that is detailed and describes what specific issues are keeping you from your ability to maintain safe standards of care
- Share your concerns with solutions Staffing Inc as follow up to your actions while you are on shift
- Prioritize your care – ensuring that you are able to provide the most important care to your patients and defining what care you will be unable to give. For example – essential care, important care, extra. There will be times where you are not able to give important care to all of your patients and times where extra’s cannot be completed in order to ensure that you are providing essential care to your patients.
The expectation of your Registering body is that you communicate your concerns concisely and with specific details and that you prioritize your care. We are in some of the most challenging times I personally have ever seen in healthcare. If you are choosing to continue to practice in hospital settings in Canada and experiencing extreme challenges we want to know:
- Have you called Solutions Staffing’s after hours clinical line when you are experiencing acute challenges that need immediate intervention?
- Have you described your circumstance in detail, outlining both the care you are able to give and the care you are not able to give and requesting assistance in managing acute situations? The overall dynamics in healthcare across the country at the moment are challenging, every facility is working diligently to affect the overall outcome of an increasing patient load. We cannot change this, however we want to be there to support you.