Systemic racism and discrimination towards First Nations and Aboriginal people continues to be a significant barrier to accessing healthcare in many communities across Canada and inappropriate treatment and outcomes.

Solutions Staffing Inc commits to making our healthcare system more culturally safe for First Nations and Aboriginal people through the facilitation of information, education and training.  All employees of Solutions Staffing Inc (Travelnurse.ca) are encouraged to take the following steps towards cultural safety and humility:

  1. Pledge your commitment to cultural safety and humility here
  2. Complete the online San’yas Indigenous Cultural Safety course
  3. Watch the 12-part Cultural Safety and Cultural Humility Action Series hosted by the First Nations Health Authority and BC Patient Safety & Quality Council
  4. Participate in ICS Collaborative Learning Series

Cultural Safety and Humility Definitions

CULTURAL SAFETY
Cultural safety is an outcome based on respectful engagement that recognizes and strives to address power imbalances inherent in the healthcare system. It results in an environment free of racism and discrimination, where people feel safe when receiving health care.
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CULTURAL HUMILITY
Cultural humility is a process of self-reflection to understand personal and systemic biases and to develop and maintain respectful processes and relationships based on mutual trust. Cultural humility involves humbly acknowledging oneself as a learner when it comes to understanding another’s experience.
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SYSTEMIC RACISM
Also known as structural or institutional racism, systemic racism is enacted through societal systems, structures and institutions in the form of “requirements, conditions, practices, policies or processes that maintain and reproduce avoidable and unfair inequalities across ethnic/racial groups” (Paradies et al., 2008). Systemic racism is not only enacted proactively in efforts that create racialized inequality, but also in the failure by those in power (e.g. policymakers, funders) to redress such inequalities (Reading, 2013). It is commonly manifested in social exclusion and isolation that limits or prevents political and economic participation, or access to and participation in other social systems such as education and health (Reading, 2013).

Our Pledge

Jeff and Sandra Shannon - Chief Operating Officers

Our commitment to cultural safety and humility is to foster meaningful, engaged and equal relationships”

Ryan - Office Manager

“My commitment to cultural safety and humility is to build strong communities and empower individuals.”

Dodie - Client Services Specialist

I commit to action with care and compassion with those around me…my vision is one of inclusiveness and tolerance and understanding”

Bee - Client Services Specialist

” My commitment to cultural safety and humility is to empower others to spread the word!  We can all learn and engage TOGETHER” 

Tyla - Client Services Specialist

“My commitment to cultural safety and humility is to respect, to understand and to always be learning.”

Linda - Clinical Coordinator

“My commitment to cultural safety and humility is cultural respect.”

Jo - Administrative Assistant

“My commitment to cultural safety and humility is to maintain an open mind and teach open mindedness to my daughter.”

Carole - Recruitment Specialist

My commitment to cultural safety and humility is respect, understanding and patience” 

Amber - Recruitment Specialist

“I commit to cultural safety and humility to approach all conversations with an open mind and view them as a learning opportunity.  We are all different and we all have different stories.”

Shayla - Recruitment Specialist

“My commitment to cultural safety and humility is to always have an open heart and treat everyone with compassion.”

McKenna - Recruitment Support

“My Commitment to cultural safety and humility is being open minded, open to learning and open to asking questions.”

Manmeet - Human Resources Generalist

“My commitment to cultural safety and humility is respect and equality for all.”

Margaret - Human Resources Specialist

“I commit to help create a safe and respectful environment in the workplace”

Casey - Human Resources Specialist

“My vision of cultural humility and cultural safety within the health system includes respectful relationships.”

Anchal - Human Resources Specialist

“My commitment to cultural safety and humility is learning that strength lies in difference, not in similarities.”

Bree - Payroll Specialist

“My commitment to cultural safety and humility is to listen, acknowledge and respect.”

Nicole - Payroll Specialist

“My commitment to cultural safety and humility is to be judgement free.”

Micaelin - Payroll Specialist

“My commitment to cultural safety and humility is empowering one another.”

Kaitin - Travel Coordinator

“My commitment to cultural safety and humility is showing respect and understanding to all cultures and ways of life.”

Monika - Travel Coordinator

“My commitment to cultural safety and humility is to listen without judgement.”