If you are passionate about Travel or are wanting to work in the Travel industry, this could be the role for you!
Solutions Staffing Inc. is a temporary healthcare staffing agency and we staff our employees in different provinces across Canada. We are currently looking to add a Travel Agent to our team and be a part of our Travel Department. The Travel Agent organizes and executes all logistics regarding travel and accommodation of our healthcare employee going on an assignment.
Our team celebrates wins, together – we love our people and we love what we do!
Primary Responsibilities and Duties:
- Provide best travel plans to external employees that meet their contract requirements
- Research, compare, reserve, purchase and act as a liaison for airline tickets, rental cars and hotel accommodations that best suits the healthcare professional needs keeping the company’s and client’s interest in mind
- Assist healthcare professionals during their travel until their contract is completed
- Enter billing information and maintain travel related records and documents in Salesforce
- Ensure accounts are current and in orderly manner, ensuring any direct bill accounts are reviewed and paid in full
- Identify and recommend opportunities for efficiencies
- Provide feedback on travel and expense policies
- Assist with reconciliation of credit card statements
- Source housing in assignment locations
- Coordinate with the Office Manager on any department approvals and travel logistic concerns
- Provide cost assessments for travel logistics
- Provide excellent customer service to external employees as well as the clients
- Coordinate and provide travel details to the healthcare facility
- Assist Office Manager in covering after hours helpline as per a pre-planned schedule
Qualifications:
- Successful completion of a diploma or certificate in tourism, or relevant experience
- Proficiency in computer skills including ability to research and Microsoft Office
- Typing speed of minimum 40 WPM
- Prior background and/or experience in related field is an asset
- A keen learner, willing to meet and exceed goals and expectations
Skills:
- Excellent communication (verbal and written) and interpersonal skills
- Critical and creative thinking skills
- Exceptional customer service
- Ability to work in fast-paced environment and maintain a sense of urgency
- Ability to work independently and within a team
- Fantastic organizational and time management skills
- Creative and quick thinker with excellent conflict resolution skills
Job Types: Full-time, Permanent
Additional pay:
- Bonus pay
- Overtime pay
Benefits:
- Casual dress
- Dental care
- Discounted or free food
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care
Schedule:
- Monday to Friday
Experience:
- Customer service: 1 year (preferred)
