Indigenous Cultural Safety

Systemic racism and discrimination towards First Nations and Aboriginal people continues to be a significant barrier to accessing healthcare in many communities across Canada.

Solutions Staffing Inc commits to making our healthcare system more culturally safe for First Nations and Aboriginal people through the facilitation of information, education and training.  All employees of Solutions Staffing Inc ( are encouraged to take the following steps towards cultural safety and humility:

  1. Pledge your commitment to cultural safety and humility here
  2. Complete the online San’yas Indigenous Cultural Safety course
  3. Watch the 12-part Cultural Safety and Cultural Humility Action Series hosted by the First Nations Health Authority and BC Patient Safety & Quality Council
  4. Participate in ICS Collaborative Learning Series

Cultural Safety & Humility Definitions


Cultural safety is an outcome based on respectful engagement that recognizes and strives to address power imbalances inherent in the healthcare system. It results in an environment free of racism and discrimination, where people feel safe when receiving health care.


Cultural humility is a process of self-reflection to understand personal and systemic biases and to develop and maintain respectful processes and relationships based on mutual trust. Cultural humility involves humbly acknowledging oneself as a learner when it comes to understanding another’s experience.


Also known as structural or institutional racism, systemic racism is enacted through societal systems, structures and institutions in the form of “requirements, conditions, practices, policies or processes that maintain and reproduce avoidable and unfair inequalities across ethnic/racial groups” (Paradies et al., 2008). Systemic racism is not only enacted proactively in efforts that create racialized inequality, but also in the failure by those in power (e.g. policymakers, funders) to redress such inequalities (Reading, 2013). It is commonly manifested in social exclusion and isolation that limits or prevents political and economic participation, or access to and participation in other social systems such as education and health (Reading, 2013).

Cultural Safety and Humility Definitions PDF

Our Pledge

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Required Courses for All Employees

San’yas Indigenous Cultural Safety Training

Additional Learning

FNHA – Cultural Safety and Cultural Humility Webinars

Setting the Context for Indigenous Cultural Safety: Facing Racism in Health

Racism and Privilege in the Everyday

The “Raced” Body: Reflecting on Clinical Encounters

Racism, Reconciliation, and Indigenous Cultural Safety

Deconstructing Racism Strategies for Organisational Change

Critical Race Theory and its Implication for Indigenous Cultural Safety

Indigenous Health Equity: Examining Racism as an Indigenous Social Determinant of Health

Addressing Anti-Indigenous Racism in Health Care: Strategies for Implementing System-level Change

Cultural Safety in the Classroom: Addressing Anti-Indigenous Racism in Education Settings

Racism Hurts: Exploring the Health Impacts of Anti-Indigenous Racism